Frequently Asked Questions

Everything you need to know about our seaweed-infused skincare.

Are OSEA products vegan and cruelty-free?

Yes, we are proud to be a 100% vegan and cruelty-free brand. All of our products are certified by PETA and Leaping Bunny.

What is the shelf life of your products?

Most of our products have a shelf life of 24 months unopened. Once opened, we recommend using them within 12 months for maximum potency and freshness.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking link. You can also view your order status by logging into your account on our website.

What is your return policy?

We offer a 30-day return policy for products purchased directly from our site. If you are not completely satisfied, please contact our support team to initiate a return.

Do you ship internationally?

Currently, we ship to the United States and Canada. We are working on expanding our shipping options to reach our global community soon.

Are your glass bottles recyclable?

Sustainability is at our core. Our glass bottles are 100% recyclable. We encourage you to rinse them out and check with your local recycling program for specific guidelines.