Returns & Exchanges

We want you to love your OSEA skincare as much as we do, which is why we offer a 30-day window for returns or exchanges on products purchased directly from our site. If a formula isn't the right fit for your skin, we are here to help you find a better match or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Items

  Choose the specific products you wish to return or exchange and provide a brief reason for the feedback.

• 3.
  Print & Ship

  Download your prepaid shipping label, securely package your items, and drop the parcel at any authorized carrier location.

• 4.
  Processing & Refund

  Once our team receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.